Tag Archive for 'japan'

Mobile Ads: A Lesson From Japan

03
Nov
08

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Two weeks ago I was fortunate enough to attend Web2.0 Expo Europe 2008 in Berlin. There, I met Gen Miyazawa and Ren Ando, of Cirius Technologies, Inc. – a thriving location-based mobile advertising company based in Tokyo. I attended their presentation, “Location-based Mobile Ad: A Lesson From Japan” which had a huge impact on me. Why? Because living in a western, ultra-connected and digital world, we tend to assume we are the real pioneers. Well… the truth is after Gen and Ren’s lesson, I’ll always look East before assuming anything of the sort.

The picture they presented sounded like a forecast of the Future in 10 years time… However it is Japan’s reality, right now. So here are the figures:

- 90% of the subscribers use the mobile web;
- 90% will be on 3G by the end 2008;
- At the Present, almost 1/2 are GPS enabled phones;
- The Mobile commerce market has hit 10B USD*

It is predictable that TV watching (w/ digital TV tuner) and video sharing will soon become a top mobile entertainment. You Tube on mobile and Nico Nico Video Sharing are already becoming a clear trend.

IC wallets are being integrated with mobile phones by default. This mobile electronic payment method already has 28.5 million subscribers (as of Mar 31, 2008) and is accepted in Public transportations, supermarkets and vending machines.

So why did this market grow so rapidly in Japan?
A combination of broad coverage of 3G network, flat-rate data plans and a bigger influence of the operators upon mobile ecosystem than in GSM markets did the trick. Continue reading ‘Mobile Ads: A Lesson From Japan’

Pointless, but so cute!

27
Oct
08

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Just as we had posted about the about of V2 of the Facebook App, A Mixi application has been created as well. Is it as good as Facebook’s? Well no, it’s not. It’s actually rather pointless. It basically has 3 functions:

- See who has viewed your profile
- Upload a photo
- Check the postings/events that are going on in groups/communities.

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If you click anything it automatically launches Safari, then asks you to login to your myMixi homepage. You are actually better off not using this application and just logging into the site, because you have to do that anyway to even use anything!

Overall it’s great that Mixi made this application, but to actually be useful it needs a lot more features to be added.

“I’ll take the 12 incher please!”

19
Aug
08

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Subway Japan introduces a sandwich ranking system on there “1, 2, Sandwich Journal” The user is asked a series of simple questions, which happen to be the same questions they would ask you if you were ordering a sandwich. At the end of the survey (or order) you are presented with a coupon that has the exact items you selected with a 40 yen discount!

They also give you a small button and html code for the user to insert on their homepage or blog. This lets people know their favorite sandwich, and what they voted for.

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After the simple questionnaire you can also check out the top 3 sandwich rankings. The rankings have been broken down in 9 categories, which consist of: Over all top 3, top 3 for men, top 3 for women, top 3 for teens, top for people in their 20’s… and then the ages go up. You can even get more in depth and find out the top 3 bread, dressings, and meats for each sandwich.

With the 40 yen discount, and fun interactivity Subway Japan can easily attract users and find out important information about demographics and what their wants and needs are. So in the long run, everyone wins!

IKEA Japan is on the Right Track

12
May
08

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Japan is well known for having some very extravagant ads running in the trains throughout the country.  It not uncommon to see whole trains dedicated to a specific brand our product. I remember when the Nintendo DS Lite was released in Japan the Yamanote line in Tokyo was made to look like a giant DS screen.

However- IKEA Japan has gone completely buck wild and taken not just one step above- but a whole flight of stairs beyond little posters filling up a train car; they have created a whole moving user experience.  The location of this line is also very key.  It starts at Kobe City, then in the middle is Kobe IKEA, and then at the end is Kobe Airport. So you can see this train is not just a novelty way to get to the store, but it’s an actual important line of transportation. Also, because this train is so magical and memorable it makes the rider want to check out the actual store. You can see more images here.

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I have a feeling IKEA is going to change the furniture industry in Japan. This is the first time that Japan has ever seen mass marketing geared towards furniture on any of it’s islands. Do to the fact Japanese are very well known to be brand whores- I mean “label loving” people, the more the brand gets noticed, the more people want it.

When Krispy Kreme and Cold Stone opened in Tokyo the lines were down the block. They want to try the new item, it’s a novelty, it gives them something to tell their friends. “Well of course I waited in line for 2 hours! They are simply the best donuts!”

IKEA Japan’s only real competitor is MUJI. Both supply their customer with modern styles, and full on simple simple simplicity. MUJI however, is much more expensive in other countries, but in Japan the prices are much lower, very comparable to IKEA.

It’s hard to say which one will come out on top in the next few years. Japanese are very proud of their own brands, and MUJI being a Japanese store has ideal marketing to it’s people (including students) However- IKEA is changing there marking to appeal much more to the Japanese people. One way is through the “tebura de bokusu” (hands free box) which allows them to send small items any where in Japan for only 1,000 yen! (about $9.50 USD) which is very appealing to the Japanese. Traveling in Japan is very expensive so getting to one one of the stores is hard. This feature makes it simple and cheap for everyone to have a little IKEA in their home.

If IKEA keeps it up, they may be pushing MUJI out.

Good Things Come in Small Packages

21
Apr
08

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These small little bags filled with goodies are known as onpacku (on-pack). These usually can be shown on any product (mostly beverages) when there is a promotion going on. Promotions vary from; new product release, sponsorship of a new movie, video game, or even seasonal reasons.

Japan is actually very well known for releasing items seasonally, and I don’t mean clothes- but food!. For example: in the spring time you can find sakura (cherry blossom) flavored kit-kat, or Poiful will come out with their summer blend of jelly beans, or Fanta will release a tropical fruit flavored line. All of these will be pulled from the shelves when the season is over.

But what are the benefits of the on-pack? If gives the buyer something more, it gives them something FREE! If you are browsing the cooler at a convenient store your eyes are automatically drawn, it just bulges out from the top. You want to pick it up and see what’s inside.

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What usually sits on top of this big erect bottle? Almost anything that’s small, but usually a type of toy- like the example above. They’re great because if you have one, you want to collect the rest of the set. It’s almost as if you are buying the soda just to get the toy. In summer 2006 Gatorade’s summer on-pack had an assortment of items from sweatbands, massagers, energy pills, and even whistles. This was a seasonal line that helped promote summer fitness while enjoying it with Gatorade. This shows that some of the free items featured can actually be useful!

The on-pack is a wonderful way to attract a buyer of all ages. If you are not a fan of cheap plastic goodness you are bound to find something in these small packages that will interest you. It can also help the buyer pick one product over another because they’re not only are they getting a drink, they’re getting something free too.

Honey, dot coms were so last year! It’s all about keywords!

31
Mar
08

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If you are as amazed with the new Pepsi product released in Japan as I am, or how odd Angelina Jolie (she’s French) looks in the new Shiseido ad- you would be surprised to see how the advertising has changed. It turns out that search boxes seem to be the latest thing in advertising all over the little island, and have been for the past few months. Not only do they list the URL, but they also place a search box in the ad, with the keywords already placed.

You may be asking yourself “Why is this?” Could it be that dot coms are starting to run out? Could searching be THAT much more fun? In a way it makes sense. If I am telling someone to visit my portfolio I can tell them “Google my name and the word: portfolio” instead of saying “Double you double you double you dot” saying it, then spelling it, then having to write it down for them because it’s not a common word.

We also have the tendency to forget, and sometimes company URLs don’t really follow along with what they are producing. Keywords are common though; people remember them, AND by associating them with a product, people will think of that product when they see those words. Genius!

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The image above is for an ad for a contact lens company called Ace Contacts. Their url is www.goace.jp and the search is “e-su kontakuto” = ace contacts.

Also, mobile web browsing in Japan is very common. Typing in just the keyword is faster than having to type “www” and “.com” even if there is a button for them on your phone. It’s also just easier to load a search engine and tap in a keyword.

I feel that AOL used to do something very similar to this on a lot of their advertising. Throwing in “AOL Keyword thigh master” or some other random subject/topic/thing at the very end. That’s the closest I have seen anything similar to in America.

I feel that if this catches on elsewhere, this could create a war in adwords; and who will be on top of searches? First fighting over dot coms, then this? How are you to fight using your words when you don’t even have any!?

American cuisine = Mcdonalds homepage?

Edy-body got some change?

03
Mar
08

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Denshi mane (electronic money) was first used by NTT DoCoMo in Japanese mobiles, Edy (which stands for Euro, Dollar, Yen) is a free electronic pre paid money service that allows you to charge money on your phone or card. This can be used in convenient stores, shops and even vending machines. You can even use your phone when going on the train, instead of using your suica card. That’s the name of the JR Lines metro card, it uses a magnetic strip that you swipe. You can even use it to buy things from vending machines in train stations.

So how does this work? A small magnetic like chip is inserted on the back of a mobile. This chip uses Sony’s FeliCa technology. A small scanning device is placed next to a register, or is attached to a vending machine. All you need to do is scan the bottom of your mobile over the device, and it reads the strip inside.

How does it take your money? You actually have to charge your eddy account. You can do this in several ways. They have small stand alone machines where you can deposit money in and then scan your phone, which adds the money to your account. You can also use your home computer and charge your credit card, but the website only takes certain cards.

Today AU by KDDI and Softbank Mobile also offer this feature and it seems to be doing rather well, although some are better than others. While I was living in Japan I never used mine. The one time I had no cash on me and was really thirsty the convenient store I went into had a broken Edy Machine. I was very disappointed. I do however think this is a very useful tool because I feel this feature will let you even leave your wallet at home. Japanese mobiles seem to play a huge part in life in Japan. It’s almost as if you leave your mobile at home, you leave a part of your life. That’s pretty scary.

Because using your sleeve just isn’t cool.

25
Feb
08

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So small, so lightweight, so useful, and such a great marketing/advertising tool! Ah yes, the tissue packet has more uses then for just blowing your nose and wiping your personal areas in Japan.

In larger cities (usually very close to train stations) you can find a small group of people standing around handing out packets of tissues. This small packet contains a little flyer that is on top with an advertisements varying from adult bookshops, English schools, mobile companies, and more.

These people handing out the packets have one job. They are told which specific demographic to hand the packet to. Say the advertisement is for a women’s spa, generally the target demographic would be women (obviously) ranging from ages of 20+. So thats who they would hand the packets too.

While I was living there I really needed a tissue. I walked past the group of “Givers” and they handed me nothing. So I walked back and walked through the group again. Again, nothing. Finally I had to ask a girl if I could have a pack, because I really had a lot of hana mizu (nose water) dipping from my nose. I thanked her, looked at the ad and read the advertisement for a Men’s Host Pub (thats where women pay for the company of a nice beautiful man, enjoy drinks, and talk about “things”). So I guess I wasn’t the target they wanted to reach…

I feel there is a reason though why it works in Japan, and not here in America. Often times you can’t find toilet paper in a public restroom. In restaurants a small moist rolled towel is given too you, but napkins are not. At each table it’s not uncommon to find a whole box of tissues to use instead.

I do feel this is an excellent way to reach the target demographic and how they can refuse? A tissue is one of the most useful, multipurpose inventions ever created. Plus it’s free so how can someone resist?

Mix it good, with Mixi!

12
Feb
08

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Who needs face to face communication these days? Created in 2004, Mixi (pronounced Mikushi) is one of the most popular social networking service sites in Japan with over 14,000,000 members by the end of 2007. It’s very much like how most social networking sites work. But it has a few little twists that make it unique from the rest. Mixi is made up of 99% Japanese and of course does not offer an English version.

First off, not just anyone can join Mixi. You have to be a member of the ‘über elite’ and have to have at least ONE friend that already has an account (if you don’t have one, I’ll sponsor you, leave your email in the comments), a bit like GMail was working when it was launched. They send you a friend invite, which gives you permission to access the site. The best part is, as soon as you register the person who sent you the invitation is already in your friends list! Like Tom Anderson, but you actually know them!!!

One feature that I think is great is the Ashiato (footprint) that allows you to see who has been stalking you has clicked on your profile. What a great way to track down your stalker and start a relationship. “Hi, I see you viewed my profile 13 times yesterday. You are genuinely scaring me. Let’s be friends!” Breadcrumbs will be displayed on the members profile that show the exact relationship between you and the other person.

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Your profile is pretty basic. It shows your name, location, birthdate, interests and blood type. Blood type is a big deal in Japan. I think it’s about as pointless as a zodiac sign. Instead of someone saying “Oh my god, I can totally tell that you’re a Cancer” you would hear “I can so tell your’re AB” and of course the BS of bloodtype compaitiblity exists.

It also has a wall-like feature to it too, where your friends can write really ‘deep’ messages. After reading other friends comments I found it to be a bit different than what you see on Myspace/facebook. None of that “Hey girlfriend! Last weekend was so fun! OMG LOVE YOU!” but more of a positive message like “I like Mika because she’s really nice and makes cheesecake”. So profound and meaningful.

Communities play a big part in Mixi. Much like groups, or “clubs” the user can join a community of his or her interest and discuss same topics while meeting new people. There is a huge range in communities from music groups, fresh beer lovers, and even one for people who love Macintosh keyboard shortcuts. Some groups are private and you need an invite to join.

My thoughts on Mixi: The design itself is good, for the first few days of viewing. Since I joined a year and a half ago the same stale orange color remains, and I hate the color orange (sorry FullSix). However I feel it lacks the organization that facebook does. Most users fail to post their actual photo, or name, scared by the lack of privacy protection, a hot hot topic in the web industry. And it’s not because my japanese girl friends would sell you their dirty underwear online that they want to share EVERYTHING with you! As a result, this makes searching for friends very difficult, but stalking so much fun.

Interactive future for targeted dispensers ads?

11
Sep
07

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Getting back from the summer holidays, Italians got a nasty surprise: the price of a cup of coffee had climbed from 80 cents to one euro! But the Japanese seem to have found an inventive solution to overpriced coffee…

It’s fairly well known that vending machines are an essential part of Japanese culture. The country’s low rates of vandalism and graffiti-writing, high population density and shopping 24/7 have put Japan at the top of the list in terms of number of vending machines per capita: 1 every 23 people.

Last spring, a joint venture between Apex, the second largest operator in the dispensers’ market, and Willb, a Japanese advertising agency, gave birth to a new concept in vending machines, in which drinks are distributed almost for free.

Under the name of “MediCafe“, machines play an advert video for around 30 seconds (exactly the time the machine needs to fill the cup of coffee) on the 19-inch LCD display built into them. Consumers choose their drink by activating a touch screen and this feature provides additional opportunities to develop creative interactive ads.

These experimental vending machines have been placed in universities, hospitals and companies and are filled not only with warm and soft drinks but also with targeted advertisements that have allowed a drop in price to almost to zero yen. It looks like the first two-month trial has been successful enough to evolve to the next (more interactive) stage.




The TrendWatch:


The TrendWatch is the collective postings of some of the FullSIX Group’s designers, strategists, and consultants on new media and marketing trends. It is meant to be an impromptu think-tank, and is a way for us to share theories and beliefs about how we think communication and connectivity is evolving.

We work for The FullSIX Group; a leading full service marketing agency with digital DNA. From our 15 international offices with over 600 employees, we constantly embrace and encourage innovation to make integrated marketing and communication campaigns that are more accountable and efficient for our clients.